Help Desk & Support
Provide your employees with dedicated support channels. We help with any issue, whether it's hardware, software, or carrier-related.
Provide faster solutions to employees with mobility needs
We organize support teams by account instead of skill, resulting in a 95% first-call resolution rate for your employees’ issues. With almost 20 different supported languages, we can help any employee with any issue they encounter.
Give your employees access to a mobility expert
MOBI Account Specialists are located in Indianapolis and each trains extensively on the specific mobile program they support, giving both your domestic and international employees a range of support options including 24x7x365 coverage.
Evolve your employees into enterprise mobility experts
Equip your workforce with the best wireless support team in the industry. MOBI’s unmatched dedication, culture, and 95% first-call resolution rate empowers your program and unlocks its true efficiency and productivity.
Give employees the option to easily self-serve their mobility needs
Some employees choose to support themselves. We’ve created a stunningly simple-to-use console that supports multiple languages and allows your employees to independently resolve any issue you allow them to.
Provide extended support
We’re flexible. Multiple support options, including 24x7x365 for both domestic and global users, are available. You can even set up a dedicated VIP support channel.
See the software in action
Schedule a 1:1 demo to see how mobility management technology can help your organization.Schedule a Demo